Privacy Policy

This Privacy Policy explains how EZ Living Pte Ltd (“we”, “us”, or “our”) collects, uses, and discloses information gathered through our website, www.pantsgrippro.com. As the data controller for the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), EZ Living Pte Ltd is committed to the proper management and protection of your personal information.

1. Information We Collect

We collect information that you provide to us directly, such as your name, billing address, delivery address, email address, and telephone number, which are necessary for the completion of your order and the fulfilment of our contractual obligations.

2. Purpose of Data Processing

We process your personal information for the following purposes:

• To process and fulfil your orders.
• To communicate with you regarding your enquiries or the status of your orders.
• To comply with legal and regulatory obligations to which we are subject.

3. Payment Processing

We use Stripe to process payments on our website. When you make a purchase, your payment information is transmitted directly to Stripe. Stripe processes this information in accordance with their own privacy policy and terms of service. EZ Living Pte Ltd does not store your full payment card details on our servers; we only receive confirmation of payment to facilitate the processing of your order.

4. Cookies

We use cookies to improve your browsing experience and analyse website traffic. By using our website, you consent to our use of cookies in accordance with our standard operational practices to ensure site functionality and security.

5. Data Security and International Transfers

We take appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. As a global business, we may transfer your personal data to countries outside of the European Economic Area (EEA) for processing. Where we do so, we ensure that your data is protected by appropriate safeguards as required by law.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. In accordance with applicable regulatory requirements, we typically retain transaction-related data for a period of up to seven years to comply with tax and commercial law obligations.

7. Your Data Rights

Under the GDPR and other applicable data protection frameworks, you have specific rights regarding your personal information, including the right to request access, correction, or deletion of your data held by us. Should you wish to exercise these rights, please contact us at the details provided below.

8. Data Controller Information

For the purposes of this Privacy Policy, the data controller is EZ Living Pte Ltd.

• Company Name: EZ Living Pte Ltd
• Company Registration Number: 200102050W
• Registered Office Address: 63 Jln Pemimpin, #02-09 Pemimpin Industrial Building, Singapore 577219
• Contact Telephone: +65 62599928
• Privacy Enquiries: trouser@pantsgrippro.com

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page with an updated “Last Updated” date. By continuing to use our website, you acknowledge the terms set forth in this policy.