Payment Security

At pantsgrippro, a brand operated by EZ Living Pte Ltd, we are committed to maintaining rigorous standards for the handling of your transaction data. We ensure that our payment infrastructure remains secure and transparent. Please note that your credit card or bank statement will reflect the name of our parent entity, “EZ Living Pte Ltd”.

1. Payment Processing

We utilise Stripe to facilitate secure payment processing. Stripe is an independent, global payment service provider that manages transaction data in accordance with strict international security standards. As part of their security protocols, Stripe conducts routine monitoring to maintain payment integrity.

• Note: You are not required to maintain a personal Stripe account to complete your purchase. Payments are processed seamlessly through our checkout interface, where your data is managed directly by Stripe’s secure processing infrastructure.

2. Security Protocols

Our website employs TLS 1.2 or higher encryption to ensure all communications between your web browser and our servers are protected against unauthorised access.

3. Accepted Payment Methods

We support a variety of payment methods:

• Credit/Debit Cards: Visa, Mastercard, American Express.
• Digital Wallets: Apple Pay, Google Pay, and other recognised electronic wallet services.

4. Data Protection and Compliance

We adhere to the regulatory requirements of Singapore and the European Union regarding data protection.

• Cookie Policy: We utilise a cookie management system. Non-essential cookies are only activated after you provide explicit consent via our cookie banner.
• Privacy Policy: For detailed information on how we manage, store, and protect your information, please visit our Privacy Policy page.

5. Customer Enquiries

Should you have any enquiries regarding your payment or the status of a transaction, please contact our administrative team at trouser@pantsgrippro.com. We endeavour to respond within 24 to 48 hours.

6. Corporate Information

• Company Name: EZ Living Pte Ltd
• Registration Number: 200102050W
• Office Address: 63 Jln Pemimpin, #02-09 Pemimpin Industrial Building, Singapore 577219
• Contact Telephone: +65 62599928